A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0-9

FAQ

Is it legal to order prescription pharmaceuticals over the Internet?

 

Yes, in most cases it is legal when it is for personal use only. However to be sure you must first check your country's Importation Laws. 

 

How can I make an order?

 
  • On the Home page and in the category list, you will find all the available products categories.
  • Select a category and click on it. This will take you to the selected category page.
  • Then click on the product of your choice. It will be automatically added to your shopping cart.
  • If you want to buy more than one product just enter the quantity of that product in the shopping cart and click "continue shopping".
  • When you are done click " go to checkout".
  • You will be taken Secure Server and you should enter the required information.
  • At this point your information is checked and you will receive an order confirmation at your e-mail address.

I didn’t receive any email with the order details. What I have to do?

Please send an email to our Customer Support Service: info@powersteroid.com  announcing that you didn’t receive any letter with any information about order or payment details.

PLEASE PAY ATTENTION! Sometimes this letter may deliver in the spam`s box! Please check there! If you have filter for spam please allow the letters from _email deliver to you in order to avoid the misunderstandings later. 

How will I know when my product(s) have been shipped?

 

A confirmation email will be sent to your email address on shipment. 

What countries do you ship to?

 

Our company ships to all countries in which the Importation Laws allow to.

 

What is your ordering process?

 
  • All orders are received via a secure server, to ensure that your details are kept private and to guarantee your peace of mind.
  • We ship to any personal address, including P.O.Boxes/APO/FPO addresses.
  • Any items that are out of stock will be notified to you by email.
  • We pack and ship orders very discreet

How long does it take until I receive my product(s)?

 

We use registered International Airmail for all of our orders. The final delivery time depends on the efficiency of your postal service. After an order is placed at http://www.powersteroid.com  the Customer is automatically notified by E-mail when we approve and ship his/her order.

 

Please, notice that we do not ship orders within 24 hours to give the Costumer a possibility to change or update his/her address and/or the order items. In such cases, those Costumers must immediately send us an e-mail with your changes. The order number must be enclosed when writing about changes in the order.

 

Why do my tablets sometimes look different?

 

Different companies produce medicines, which may vary in appearance and/or taste, but contain the same active ingredient. All are equally effective. Always ask your Pharmacist if you are concerned. 

 

Why has the name of my medication changed?

 

Each active ingredient has a standard (generic) name, it is also given an individual trade name by each company that makes it. Eg Salbutamol inhaler may be called Ventolin, Salbulin or Salamol. Just as a vacuum cleaner may be called Hoover, Dyson or Electrolux. 

Do I have to be at home when my order arrives?

 

Yes, we require an adult signature for all orders.

What will happen in case I paid for the order but the product is out of stock?

 

If you have already paid for the order and the brand you want is out of stock, another brand will be sent to you, with the same active ingredient and concentration.

 

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